Please ensure Javascript is enabled for purposes of website accessibility

State settles with Element Mobile

By: Associated Press//April 25, 2012//

State settles with Element Mobile

By: Associated Press//April 25, 2012//

Listen to this article

MADISON, Wis. (AP) — A Wisconsin Rapids cellphone company that was the subject of hundreds of consumer complaints has reached a settlement with state consumer protection officials.

Element Mobile has agreed to pay $248,000 and stop collection efforts against customers who complained about service interruptions and outages and disputed their cellphone accounts.

According to the Department of Agriculture, Trade and Consumer Protection, customers who paid a termination fee could be eligible for compensation. Consumers will receive questionnaires from the department to determine any eligibility for compensation.

Element Mobile launched its service in early 2011. The company has also agreed to ask the three main credit bureaus to delete any negative information it reported about delinquent accounts.

Polls

Should Steven Avery be granted a new evidentiary hearing?

View Results

Loading ... Loading ...

Legal News

See All Legal News

WLJ People

Sea all WLJ People

Opinion Digests